Right of withdrawal

If you are a consumer the following holds:

 

Right of withdrawal

1. Right of return

You can revoke your contractual statement, without stating reasons, within two weeks in writing (e.g. letter, fax, e-mail) or - if you received the goods before the expiry period is over - by returning the goods. The period begins upon receipt of this instruction in writing, but not before receipt of the goods by the recipient (in case of recurrent delivery of similar goods not before receipt of the first partial delivery), and also not before we performed our duty to supply information pursuant to Section 246 para 2, in conjunction with para 1 section 1 and 2 EGBGB as well as our duties pursuant section BGB 312e, para 1, sentence 1, in conjunction with the section 246 §3 EGBGB. In order to meet the cancellation time limit it is sufficient to send the withdrawal or the goods in time. The withdrawal or return must be sent to:

Company ScanDig
Fasanenstr. 8b
82008 Unterhaching
Germany
Fax: +49 (0)89 622 999 33
Email: info@scandig.de

2. Consequences of revocation and return

In case of a valid return any performance received by both parties are to be returned, as are benefits derived from such performance. If you can not return the performance entirely or partially, or only in a declined condition, you must pay compensation for the value in this respect as the case may be. This does not apply if the deterioration is due exclusively to inspection of the goods - as it would have been possible to the consumer for instance in the retail shop. The consumer can avoid the compensation of value by not using the goods like a proprietor and omitting everything which impairs their value.  

Goods which can be sent by parcel are sent at our risk. If the delivered goods correspond to the ordered goods, and if the price of the returned goods does not exceed the amount of 40 Euro or, in case of a higher price of the goods at the time of the withdrawal, if you have not reciprocated or partially paid as contracted, you bear the costs of the return. Otherwise the return is free of charge for you. Goods which can not be sent by parcel will be picked up at your place. Payments  have to be refunded by the customer within 30 days. For you the period begins with sending off the notice of withdrawal or the goods, for us the period begins with its reception.

 

Exceptions from the right of return:

 

According to § 312d BGB there is no right of withdrawal for distance selling contracts for the delivery of software, if the data mediums have been unsealed or if the software has been registered. This also holds for software which is delivered in bundles.